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When will my funds be available? (Bitcoin, Bitcoin Cash, etc.)
- Prior to posting your funds to your Igniton balance, we require a single confirmation on the Blockchain.
- If the funds aren't posted after one confirmation, the transaction will need a minimum of 6 confirmations for it to be credited due to congestion on the network delaying your deposit.
- Under normal circumstances, Cryptocurrency deposits should be posted to your balance within approximately 15 minutes of making the transaction; however, when the network is busy, it could take longer.
- If your deposit has not been posted after several confirmations, contact Customer Service and we'd be happy to look into it for you.
- All Cryptocurrency sent from your Digital Wallet to your Ignition account will automatically be exchanged into USD.
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